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MedDeskOS, the doctor-owned clinical OS

Role guides

Receptionist guide

Day-to-day flows: registering, booking, billing, and the queue.

Your daily start

  1. Sign in with your work email.
  2. Land on the Queue page, which shows today's tokens live.
  3. Confirm today's Appointments for scheduled patients.

Walk-in registration

From the Patients page, search by phone or name. If the patient isn't there, click + New patient. Capture consent (required), then add them to the queue by clicking Add to queue on their row.

Calling the next patient

The doctor's queue updates live (Server-Sent Events). You don't need to refresh. When the doctor clicks Call next, the next token enters consultation and the patient sees the change on the waiting-room board.

Recording a payment

  1. Open Billing.
  2. Find the invoice (or create one from the encounter).
  3. Click Record payment, choose method, enter amount, save.
  4. The receipt PDF generates immediately. Print it or share it via WhatsApp.

End of day

  • Glance at Analytics → Revenue for today's totals.
  • Check the queue for any tokens still marked "Waiting" and mark them no-show.
  • Sign out (or leave the tab open; sessions auto-expire after inactivity).