Clinic website · Bookings · EMR · Google presence
MedDeskOS runs your clinic: the queue, notes, prescriptions, billing and analytics. It also runs the online presence that fills it, from your website and bookings to your Google listing. Because it is one system, a patient's path from search to invoice stays in one place.
A simulated MedDeskOS clinic dashboard with sample data: a live queue, patients seen and money collected today, new patients from Google, average wait, and a feed of where each patient booked from.
The problem
Most practices juggle a web designer who disappears after launch, a Google listing nobody updates, a receptionist's diary and a billing book. Each one works on its own. None of them talk to each other.
The website doesn't convert
A brochure with no fees, no timings and no way to book. Patients read it at night and forget by morning.
The Google listing drifts
Old hours, three photos, unanswered reviews, and newer practices ranking above you on Maps.
Patients call instead of booking
Every enquiry lands on the front-desk phone, right in the middle of the 11 am rush.
Nobody knows where patients came from
The listing, the website, a referral? Nobody asked, or the answer went into a notebook.
Marketing never meets revenue
An agency reports clicks. The billing book reports rupees. Nothing connects the two.
Patient files scattered
Paper charts, WhatsApp screenshots, Excel registers. Every visit turns into a treasure hunt.
Queue chaos at 11 am
The receptionist shouts names. Patients miss their turn. Tokens run on guesswork.
Prescriptions from memory
Handwritten, hard to read, and nothing warns the doctor about an allergy on file.
Billing in a separate book
Prescriptions and bills live in different places, reconciled by hand at the end of the day.
No data to act on
Which day actually makes money? Which doctor has the highest no-show rate? Nobody knows.
The problem isn't one missing tool.
It's one patient's path split across five tools that never meet, so nobody can say which search became a visit, or which visit became revenue.
How it works
Follow Meena from a Maps search to a paid invoice. Marketing tools can see the first three steps. Only the clinic's own system can see the rest.
Illustrative example. The clinic, doctor and patient are fictional.
Step 1 of 8
Step 1 of 8
The clinic system
Built for outpatient work only. Pick a specialty and the sample data changes; the software doesn't need to.
Showing sample data for Dental
queue · Kaveri Dental
Real-time tokens and a call-next button. Walk-ins slot in without breaking the order, and a spare TV can show the waiting room its tokens.
now serving
12
next
13 · 14
waiting-room display
encounter · vitals
Colour-coded vitals, BMI worked out for you, ICD-10 search for the diagnosis.
prescribe
Allergy and interaction warnings before you save. Overrides need a reason.
Allergy on file: penicillin
insights · visits per week
Busiest hours, top diagnoses, revenue trend and no-show rate, with no Excel export needed.
today's collection
GST-ready invoices from your own service catalogue, partial payments across cash, UPI and card, and receipt PDFs.
₹0
18 invoices · 3 outstanding
Root canal · Meena K₹6,500
₹2,000 paid · UPI
Consultation · Ravi V₹500
paid · cash
audit trail
Who changed which patient record, and when. Consent is captured at registration.
no-shows & busy hours
22% no-shows on Wednesday mornings, against 9% the rest of the week.
Digital presence
The front half of the same patient journey, run by the same team, so there is no separate agency for you to manage.
Designed, built and hosted for you, with online appointment booking, doctor and service pages, and patient enquiry forms. Mobile-first and fast.
Your Maps listing kept current every month: photos, services, hours, posts and review responses.
Ongoing search optimisation and content, so patients searching nearby can find you.
Website hosting and maintenance, plus domain and data management, handled for you.
An example clinic website with services, fees and a booking button, next to its Google Business Profile showing rating, opening hours, a recent post and a reply to a review.
Before they arrive
After they arrive
Both halves run by one team, on one system.
Google and Meta campaigns for specific procedures or new-patient acquisition, priced separately, and only when you want to push volume. Analytics show busiest hours, common diagnoses, revenue trends and no-show rates, so spend is decided on evidence.
Is it worth it?
Your numbers, on your screen. Nothing is sent anywhere. If it doesn't add up, the calculator says so.
Net value added, per month
₹44,000
At these numbers the fee returns about 3.2× what it costs. This is arithmetic on your inputs, not a projection. The honest number comes from your own clinic after a few months.
Compares the first-year value of one month's new patients with one month's fee. Excludes the ₹75,000 website build fee, which is waived on a 18-month commitment.
Pricing
Two parts, priced separately. The Clinic EMR runs what happens after a patient arrives and is priced per doctor. Digital Presence brings patients in and is priced per clinic.
Part 1 · After they arrive
Queue, encounters, prescriptions, billing and analytics.
Solo practice
₹799/ doctor / month
billed annually · ₹999 if billed monthly
Most popular
Up to 5 doctors
₹1,999/ doctor / month
billed annually · ₹2,499 if billed monthly
Multi-clinic groups
Custom
quoted for your group
Per doctor, per month. Onboarding and staff training included.
Part 2 · Before they arrive
Your website, Google listing and search presence, managed monthly.
₹20,000/ month, per clinic
18-month commitment
₹20,000 / month
₹75,000 build fee waived
You pay only the monthly.
Shorter term
₹75,000 one-time + ₹20,000 / month
The website build is paid once, plus the monthly for digital presence.
Performance marketing, meaning Google and Meta campaigns, is an optional add-on priced separately.
Talk to us about Digital PresenceLaunch offer
Held for practices who come on board during the launch window. Your rate stays locked for the life of the engagement, and the ₹75,000 build fee is waived on a 18-month term.
What doctors say
“The queue alone saved us an hour a day.”
“Our receptionist learned it in an afternoon.”
“Finally, analytics that aren't a 40-tab Excel.”
Onboarding
A fixed sequence, so everyone knows what happens this week. Onboarding and staff training are included.
Day 1
We provision your clinic, import your service catalogue, and train one staff member live.
Day 2–7
Real patients, real records, your existing data imported. We are on a WhatsApp group with your team.
Day 8–14
Receptionist, nurses and all doctors onboarded. Paper retired. The WhatsApp group continues.
Under the DPDP Act your clinic stays accountable for patient data. The system should make that easy.
How we protect patient dataConsent captured at registration, and every change to a patient record logged with who made it and when.
Creating and verifying a patient's ABHA is built into registration.
Patient data is encrypted in transit and at rest, with nightly backups.
Your records belong to you. Export is one click, and there is no lock-in on your data.
Questions
Straight answers. If yours isn't here, ask us on the demo.
Patient data is encrypted in transit and at rest. Consent is captured at registration, and every change to a patient record is logged with who made it and when. Backups run nightly with 30-day retention. Our trust page sets out what is in production today and what is still in progress.
Yes. CSV import is built in. For paper records, our team helps with bulk entry during the pilot at no extra charge.
MedDeskOS is a cloud system and needs an internet connection to work normally. A full offline mode is on the roadmap but hasn't shipped yet, so ask us for the current status on the demo rather than taking a badge on trust.
MedDeskOS is ABDM-ready: creating and verifying a patient's ABHA is built into registration, and prescriptions can carry the patient's ABHA QR. Live use depends on NHA production credentials, and we will walk you through the current status on the demo.
Clinic EMR plans are billed monthly or annually with no lock-in, and annual billing saves 20%. Digital Presence is ₹20,000 a month per clinic. On a 18-month commitment the ₹75,000 website build fee is waived; shorter terms are available with the build fee paid once.
That depends on the first week more than the software. Staff training is included: we train one person live on day one and stay on a WhatsApp group with your team through the pilot. The queue screen is the only thing reception needs on day two.
Yes. Your patients' records belong to you, and export is one click. If you ever leave, we will help you take everything with you at no charge.
Day 1 is a 20-minute setup call: we provision the clinic, import your service catalogue and train one staff member. Days 2 to 7, one doctor sees real patients on it with your existing records imported. Days 8 to 14, the rest of the team comes on and paper is retired.
Book a demo
Twenty minutes on a screen share. We set up a sandbox with your service catalogue beforehand, so you see your own clinic's setup, from website and booking flow to queue and Google listing, before you commit to anything.
Prefer to talk now?